micro1Operations Featured JobsSpecial ReferralVeterans Service Officer
Remote — United States only
Special Referral gives your application an enhanced referral route, helping it stand out and potentially improving your chances of being considered.
About the role
micro1 is looking for VA-accredited Veterans Service Officers to help evaluate and improve AI systems on veterans benefits topics. You’ll use your claims experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
- Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
- Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
- Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
What you’ll bring
- Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar)
- 1+ years preparing and filing VA claims for veterans or their families
- Working knowledge of disability compensation, dependents and survivor benefits, and appeals
- US-based
- Able to start quickly and commit 20-30 hours/week
- Clear, precise writing
Preferred Qualifications
- Experience with military records such as the DD-214
- Experience creating guides, checklists, or training materials
- Experience helping a diverse range of veterans and families, including rural and non-English-speaking clients
Benefits
Not provided in the source listing.
Schedule and availability
20-30 hours/week, short-term project
Contract & Payment Terms
- Source posting label: Yesterday, captured 13 October 2026; interpreted as approximately 12 October 2026. Source timezone is unspecified. First published on Remolity on 13 October 2026.
Where you can work
This role is open to people based in: United States.
Remote does not always mean work from any country. Always check the employer’s location and working-hour requirements.