Postal Clerk

About the role

micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample postal questions and flag any that don’t sound like what real customers ask.
• Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
• Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

What you’ll bring

• Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
• 1+ years helping customers in person at a post office counter
• Working knowledge of mail classes, shipping options, postage, tracking, and change of address
• US-based
• Able to start quickly and commit 15-25 hours/week
• Clear, precise writing
• Not a fit: Mail carrier, mail processing, or private shipping store experience alone

Preferred Qualifications

• Experience with international mail and customs documentation
• Experience handling missing or damaged mail claims
• Experience creating guides, FAQs, or training materials
• Experience helping a diverse range of customers, including rural and non-English-speaking communities

Benefits

Not provided in the source listing.

Schedule and availability

15-25 hours/week, short-term project

Contract & Payment Terms

• Source posting label: Yesterday, captured 13 October 2026; interpreted as approximately 12 October 2026. Source timezone is unspecified. First published on Remolity on 13 October 2026.

Where you can work

This role is open to people based in: United States.

Remote does not always mean work from any country. Always check the employer’s location and working-hour requirements.