Consular Officer / Passport Specialist

About the role

micro1 is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics. You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.
• Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

What you’ll bring

• Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer)
• 1+ years adjudicating or advising on passport or citizenship matters
• Working knowledge of citizenship and nationality rules and passport eligibility
• US-based
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Preferred Qualifications

• Experience with document fraud detection
• Experience with name change and identity documentation cases
• Experience creating guides, FAQs, or training materials
• Experience helping a diverse range of applicants, including non-English-speaking customers

Benefits

Not provided in the source listing.

Schedule and availability

20-30 hours/week, short-term project

Contract & Payment Terms

• Source posting label: Yesterday, captured 13 October 2026; interpreted as approximately 12 October 2026. Source timezone is unspecified. First published on Remolity on 13 October 2026.

Where you can work

This role is open to people based in: United States.

Remote does not always mean work from any country. Always check the employer’s location and working-hour requirements.