Bilingual (Spanish) Benefits Counselor

About the role

micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
• Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
• Share clear written feedback with the project team, working asynchronously.

What you’ll bring

• Native or professional Spanish and English
• Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
• 1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
• US-based
• Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
• Clear, precise writing in both languages

Preferred Qualifications

• Experience with more than one of the areas above
• Experience interpreting or translating professionally
• Experience creating guides, FAQs, or training materials in Spanish
• Experience helping a diverse range of clients, including rural and low-literacy communities

Benefits

Not provided in the source listing.

Schedule and availability

10-20 hours/week, short-term project

Contract & Payment Terms

• Source posting label: Yesterday, captured 13 October 2026; interpreted as approximately 12 October 2026. Source timezone is unspecified. First published on Remolity on 13 October 2026.

Where you can work

This role is open to people based in: United States.

Remote does not always mean work from any country. Always check the employer’s location and working-hour requirements.